At the Civic – Victoria St and Downtown sites parkers are being stung $72 for a ‘lost-ticket fee’ even if they have only parked there for a few hours.
Other Auckland carparks operated by private firms such as Wilson – Tournament and SkyCity charge customers the equivalent of a day’s casual parking if they can’t find their ticket – ranging from $28 to $75.
Watchdogs the AA and Consumer NZ have slammed the lost-ticket penalties as ‘excessive’.
“These charges could potentially be challenged under the Fair Trading Act if considered to be unreasonable’ Jessica Wilson head of research at Consumer NZ said.
‘The fees do appear to be steep and unfair’.
It normally costs a maximum of $24 a day to park at the Auckland Council sites.
Charging people who have lost their tickets three times the maximum daily amount – no matter how long they have parked there for – is ‘unjustifiable’ Mark Stockdale – senior policy analyst at the AA said.
‘These paper tickets are not difficult to lose and I am concerned people are being unfairly penalised at council and private carparks for making a simple mistake’ he said.
‘Charging people for a full day’s parking for losing a ticket is bad enough but to be stung for three times that amount is excessive’.